Terms of service

Last updated: September 29, 2026

Welcome to BuyNBye. These Terms of Service ("Terms") explain the rules for using our website and buying from our online store. By visiting our site or placing an order, you agree to these Terms. If you do not agree, please do not use our site.

1. About Us

In these Terms, "BuyNBye", "we", "us" and "our" mean the operator of this online store. Our business address is 1 Mendel Row, Leighton Buzzard LU7 3RJ, United Kingdom. You can reach us at any time through our Contact Us page. "You" means anyone who visits the site or buys from us.

2. Using Our Website

You agree to use our website only for lawful purposes. You must not:

Break any applicable law or regulation
Attempt to gain unauthorized access to our site, systems, or other users' accounts
Upload viruses, malware, or any harmful code
Copy, scrape, or resell our content without our written permission
Use our site to send spam or misleading messages

You must be at least 18 years old, or have permission from a parent or guardian, to place an order.

3. Products and Descriptions

We work hard to describe and photograph our products accurately. However, screen settings and lighting can affect how colors appear, and we cannot guarantee that your display will show them exactly. All products are subject to availability. We may discontinue or change any product at any time.

4. Pricing

Prices are shown on our website and may change without notice. Applicable taxes and shipping costs are shown at checkout before you pay. If we discover a pricing error after you order, we will contact you and give you the choice to continue at the correct price or cancel for a full refund.

5. Placing an Order

When you place an order, you make an offer to buy. Your order is accepted only when we confirm it by email or dispatch your items. We may refuse or cancel an order for reasons including stock issues, pricing errors, suspected fraud, or incomplete information. If we cancel a paid order, you will receive a full refund.

Please make sure the details you give us, including your delivery address and contact information, are accurate and complete.

6. Payment

Payment is taken at checkout through our secure payment providers. We accept the payment methods shown at checkout. We do not store your full card details on our servers. By placing an order, you confirm that you are authorized to use the payment method provided.

7. Shipping and Delivery

We ship to the locations offered at checkout. Delivery times are estimates and are not guaranteed, as delays can happen due to carriers, customs, weather, or other events outside our control. Ownership and risk of loss pass to you when the order is delivered to the address you gave us. If your order is delayed, damaged, or missing, please contact us and we will help resolve it. International orders may be subject to customs duties, import taxes, or fees, which are the buyer's responsibility unless stated otherwise at checkout.

8. Returns, Refunds and Exchanges

Our 30-day return policy, refund timelines, non-returnable items, and the European Union 14-day cooling-off period are set out in our Return & Refund Policy, which forms part of these Terms. Nothing in these Terms limits your statutory consumer rights.

9. Damaged, Faulty or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or not what you ordered, contact us immediately with your order number and photos so we can put it right.

10. Your Legal Rights

If you are a consumer, you have legal rights that these Terms do not affect. For example, in the United Kingdom, goods must be as described, of satisfactory quality, and fit for purpose under the Consumer Rights Act 2015. Customers in the European Union and other regions may have similar rights under local law.

11. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and design, belongs to BuyNBye or its licensors and is protected by intellectual property laws. You may view and print pages for personal, non-commercial use. Any other use requires our written permission.

12. Reviews and User Content

If you submit reviews, comments, or other content to our site, you confirm that it is truthful, lawful, and does not infringe anyone else's rights. You give us a non-exclusive, royalty-free right to use, display, and reproduce that content on our site and marketing. We may remove any content that we consider offensive, unlawful, or misleading.

13. Privacy and Data Protection

We take your privacy seriously. How we collect, use, and protect your personal data is explained in our Privacy Policy. By using our site, you agree to the collection and use of information as described there.

14. Third-Party Links and Services

Our site may contain links to third-party websites or use third-party services such as payment processors and shipping carriers. We do not control these and are not responsible for their content, policies, or practices. Please review their terms before using them.

15. Limitation of Liability

We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded by law. Subject to that, we are not liable for indirect or consequential losses, or for loss of profit, revenue, or data, arising from your use of our site or products. Our total liability for any claim relating to an order will not exceed the amount you paid for that order.

16. Events Outside Our Control

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, carrier disruption, war, pandemics, government action, or internet and system failures.

17. Changes to These Terms

We may update these Terms from time to time. The version published on this page on the date you place your order is the version that applies to that order. Please check this page regularly for updates.

18. Governing Law

These Terms are governed by the laws of England and Wales. Any dispute will be handled by the courts of England and Wales, although if you are a consumer living elsewhere you may also have the right to bring proceedings in your home country.